Terms and Conditions

Class packs (Klippekort)

  1. Packs can be used to book all classes available at Power House Cph. 
  2. If you can’t make it to your class, you must cancel at least 12 hours before the class starts. If you cancel later than 12 hours before the class begins, or if you do not show up to the class, you automatically lose one class credit from your pack. 
  3. All packs have an expiration date; each pack has a duration of one year. However, for offers and promotions, this period may be shorter. The expiration date will always be visible on the purchase page.
  4. Once you have purchased and paid for your pack on the website, your class credits will be automatically added to your profile and you can start using them right away.
  5. Packs and credits are personal and cannot be shared.
  6. There is no refund for packs or remaining credits. 


Unlimited membership (Training with Dedication) 

  1. Each membership contract runs for one month at a time and is paid monthly from the date of purchase via your debit card. That is to say, if the membership started on March 10, all future payments will be settled on the 10th of each month.
  2. If you wish to cancel your membership, you can do so at any time. Your membership will then expire 30 days after your final payment, i.e. rest of the payment period + one month. For example, if you have signed up on March 10, your membership payments will be deducted on the 10th of each month. If you then choose to terminate the membership on May 25, your final payment will be deducted on June 10 and you can keep training through until July 9. 
  3. Cancelation of all memberships must be done in writing via email to info@pwh.dk by stating your name and desired date of termination. 
  4. If you have booked a class and do not show up, you will be penalised with a fee of 100 DKK. This amount will be automatically deducted from your debit card once a month. 
  5. If you have booked a class and cancel less than 12 hours beforehand, you will be penalised with a fee of 100 DKK. This amount will be automatically deducted from your debit card once a month. 
  6. If your debit card expires or becomes invalid, it is your responsibility to provide a new or different card through the Power House Cph website or app, or by contacting administration via info@pwh.dk.




When creating a profile and when purchasing through our website, we need various information in order to create or register your purchase. Your information is used only for this purpose and will not appear anywhere else.

On our website, payments can be made with the usual payment cards such as Visa, Mastercard etc. In our training centres, you also have the option of paying via MobilePay or debit card. 

The use of your information is confidential and in accordance with all applicable rules for handling personal information.

The use of your private information in other contexts or with a third party may only take place with your consent. When purchasing a pack, membership or products from the online shop, all receipts will be sent via email.

If you have any questions regarding the above, you are always welcome to contact us at info@pwh.dk


Terms of trade 

Online shop

The following terms of sale and delivery apply to all orders deliveries from Power House Cph. The terms apply in cases where no other written agreements have been made between you as a buyer and Power House Cph. If you would like to receive a copy of your previous order details, please send an email to info@pwh.dk.


Price and payment

At Power House Cph you can order products online and pay via Dankort, Visa, VisaElectron, Mastercard and Eurocard.

All prices at Power House Cph are in Danish kroner (DKK), and are inclusive of VAT, or Euro (EUR). Prices are constantly updated and edits are made for printing errors.



Any errors or defects regarding your purchases from Power House Cph must be claimed within 14 days of receipt of the item. It is your duty to indicate and, on request, provide proof of the error or defect to info@pwh.dk. You will be informed of the next steps via email once we have received the item.